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India IS 17802 Accessibility for ICT products and services

India
vIS 17802 (Part 1):2021 Requirements and IS 17802 (Part 2):2022 Determination of conformance
9 domains
117 controls

India's national ICT accessibility standard, the BIS adoption of EN 301 549 with Indian language and Indian Sign Language requirements: functional requirements for hardware, software, web, documents, voice and video, support and relay and emergency access, with a conformance test for each.

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India IS 17802 Accessibility for ICT products and services is a compliance framework from India with 9 domains and 117 controls. The largest domains are Clause 11: Software – India IS 17802 Accessibility for ICT products and services (22 controls), Clause 5: Generic requirements and Indian language support – India IS 17802 Accessibility for ICT products and services (18 controls), Clause 10: Non-web documents – India IS 17802 Accessibility for ICT products and services (15 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard Blokdyk

Framework summaries on this platform are interpretations grounded in the published source, for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.

Framework Domains (9)

Clause 10: Non-web documents – India IS 17802 Accessibility for ICT products and services

15 controls
Controls in the Clause 10: Non-web documents – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 15 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::10.1.1Text alternatives
india-is-17802-accessibility-for-ict-products-and-services::10.1.2Time-based media
india-is-17802-accessibility-for-ict-products-and-services::10.1.3Adaptable
india-is-17802-accessibility-for-ict-products-and-services::10.1.4Distinguishable
india-is-17802-accessibility-for-ict-products-and-services::10.2.1Keyboard accessible
india-is-17802-accessibility-for-ict-products-and-services::10.2.2Enough time
india-is-17802-accessibility-for-ict-products-and-services::10.2.3Seizures and physical reactions
india-is-17802-accessibility-for-ict-products-and-services::10.2.4Navigable
india-is-17802-accessibility-for-ict-products-and-services::10.2.5Input modalities
india-is-17802-accessibility-for-ict-products-and-services::10.3.1Readable
india-is-17802-accessibility-for-ict-products-and-services::10.3.2Predictable
india-is-17802-accessibility-for-ict-products-and-services::10.3.3Input assistance
india-is-17802-accessibility-for-ict-products-and-services::10.4.1Compatible
india-is-17802-accessibility-for-ict-products-and-services::10.5Caption positioning
india-is-17802-accessibility-for-ict-products-and-services::10.6Audio description timing

Clause 11: Software – India IS 17802 Accessibility for ICT products and services

22 controls
Controls in the Clause 11: Software – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 22 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::11.1.1Text alternatives
india-is-17802-accessibility-for-ict-products-and-services::11.1.2Time-based media
india-is-17802-accessibility-for-ict-products-and-services::11.1.3Adaptable
india-is-17802-accessibility-for-ict-products-and-services::11.1.4Distinguishable
india-is-17802-accessibility-for-ict-products-and-services::11.2.1Keyboard accessible
india-is-17802-accessibility-for-ict-products-and-services::11.2.2Enough time
india-is-17802-accessibility-for-ict-products-and-services::11.2.3Seizures and physical reactions
india-is-17802-accessibility-for-ict-products-and-services::11.2.4Navigable
india-is-17802-accessibility-for-ict-products-and-services::11.2.5Input modalities
india-is-17802-accessibility-for-ict-products-and-services::11.3.1Readable
india-is-17802-accessibility-for-ict-products-and-services::11.3.2Predictable
india-is-17802-accessibility-for-ict-products-and-services::11.3.3Input assistance
india-is-17802-accessibility-for-ict-products-and-services::11.4.1Compatible
india-is-17802-accessibility-for-ict-products-and-services::11.5.2Accessibility services
india-is-17802-accessibility-for-ict-products-and-services::11.6.1User control of accessibility features
india-is-17802-accessibility-for-ict-products-and-services::11.6.2No disruption of accessibility features
india-is-17802-accessibility-for-ict-products-and-services::11.7User preferences
india-is-17802-accessibility-for-ict-products-and-services::11.8.1Content technology
india-is-17802-accessibility-for-ict-products-and-services::11.8.2Accessible content creation
india-is-17802-accessibility-for-ict-products-and-services::11.8.3Preservation of accessibility information in transformations
india-is-17802-accessibility-for-ict-products-and-services::11.8.4Repair assistance
india-is-17802-accessibility-for-ict-products-and-services::11.8.5Templates

Clause 12: Documentation and support services – India IS 17802 Accessibility for ICT products and services

5 controls
Controls in the Clause 12: Documentation and support services – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 5 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::12.1.1Accessibility and compatibility features
india-is-17802-accessibility-for-ict-products-and-services::12.1.2Accessible documentation
india-is-17802-accessibility-for-ict-products-and-services::12.2.2Information on accessibility and compatibility features
india-is-17802-accessibility-for-ict-products-and-services::12.2.3Effective communication
india-is-17802-accessibility-for-ict-products-and-services::12.2.4Accessible documentation

Clause 13: ICT providing relay or emergency service access – India IS 17802 Accessibility for ICT products and services

7 controls
Controls in the Clause 13: ICT providing relay or emergency service access – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 7 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::13.1.2Text relay services
india-is-17802-accessibility-for-ict-products-and-services::13.1.3Sign relay services
india-is-17802-accessibility-for-ict-products-and-services::13.1.4Lip-reading relay services
india-is-17802-accessibility-for-ict-products-and-services::13.1.5Captioned telephony services
india-is-17802-accessibility-for-ict-products-and-services::13.1.6Speech to speech relay services
india-is-17802-accessibility-for-ict-products-and-services::13.2Access to relay services
india-is-17802-accessibility-for-ict-products-and-services::13.3Access to emergency services

Clause 5: Generic requirements and Indian language support – India IS 17802 Accessibility for ICT products and services

18 controls
Controls in the Clause 5: Generic requirements and Indian language support – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 18 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::5.1.2General
india-is-17802-accessibility-for-ict-products-and-services::5.1.3Non-visual access
india-is-17802-accessibility-for-ict-products-and-services::5.1.4Functionality closed to text enlargement
india-is-17802-accessibility-for-ict-products-and-services::5.1.5Visual output for auditory information
india-is-17802-accessibility-for-ict-products-and-services::5.1.6Operation without keyboard interface
india-is-17802-accessibility-for-ict-products-and-services::5.1.7Access without speech
india-is-17802-accessibility-for-ict-products-and-services::5.10Support to Indian languages
india-is-17802-accessibility-for-ict-products-and-services::5.11Indian Sign Language
india-is-17802-accessibility-for-ict-products-and-services::5.2Activation of accessibility features
india-is-17802-accessibility-for-ict-products-and-services::5.3Biometrics
india-is-17802-accessibility-for-ict-products-and-services::5.4Preservation of accessibility information during conversion
india-is-17802-accessibility-for-ict-products-and-services::5.5.1Means of operation
india-is-17802-accessibility-for-ict-products-and-services::5.5.2Operable parts discernibility
india-is-17802-accessibility-for-ict-products-and-services::5.6.1Tactile or auditory status
india-is-17802-accessibility-for-ict-products-and-services::5.6.2Visual status
india-is-17802-accessibility-for-ict-products-and-services::5.7Key repeat
india-is-17802-accessibility-for-ict-products-and-services::5.8Double-strike key acceptance
india-is-17802-accessibility-for-ict-products-and-services::5.9Simultaneous user actions

Clause 6: ICT with two-way voice communication – India IS 17802 Accessibility for ICT products and services

13 controls
Controls in the Clause 6: ICT with two-way voice communication – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 13 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::6.1Audio bandwidth for speech
india-is-17802-accessibility-for-ict-products-and-services::6.2.1RTT provision
india-is-17802-accessibility-for-ict-products-and-services::6.2.2Display of RTT
india-is-17802-accessibility-for-ict-products-and-services::6.2.3Interoperability
india-is-17802-accessibility-for-ict-products-and-services::6.2.4RTT responsiveness
india-is-17802-accessibility-for-ict-products-and-services::6.3Caller ID
india-is-17802-accessibility-for-ict-products-and-services::6.4Alternatives to voice-based services
india-is-17802-accessibility-for-ict-products-and-services::6.5.2Resolution
india-is-17802-accessibility-for-ict-products-and-services::6.5.3Frame rate
india-is-17802-accessibility-for-ict-products-and-services::6.5.4Synchronization between audio and video
india-is-17802-accessibility-for-ict-products-and-services::6.5.5Visual indicator of audio with video
india-is-17802-accessibility-for-ict-products-and-services::6.5.6Speaker identification with video (sign language) communication
india-is-17802-accessibility-for-ict-products-and-services::6.6Alternatives to video-based services

Clause 7: ICT with video capabilities – India IS 17802 Accessibility for ICT products and services

9 controls
Controls in the Clause 7: ICT with video capabilities – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 9 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::7.1.1Captioning playback
india-is-17802-accessibility-for-ict-products-and-services::7.1.2Captioning synchronization
india-is-17802-accessibility-for-ict-products-and-services::7.1.3Preservation of captioning
india-is-17802-accessibility-for-ict-products-and-services::7.1.4Captions characteristics
india-is-17802-accessibility-for-ict-products-and-services::7.1.5Spoken subtitles
india-is-17802-accessibility-for-ict-products-and-services::7.2.1Audio description playback
india-is-17802-accessibility-for-ict-products-and-services::7.2.2Audio description synchronization
india-is-17802-accessibility-for-ict-products-and-services::7.2.3Preservation of audio description
india-is-17802-accessibility-for-ict-products-and-services::7.3User controls for captions and audio description

Clause 8: Hardware – India IS 17802 Accessibility for ICT products and services

14 controls
Controls in the Clause 8: Hardware – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 14 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::8.1.2Standard connections
india-is-17802-accessibility-for-ict-products-and-services::8.1.3Colour
india-is-17802-accessibility-for-ict-products-and-services::8.2.1Speech volume gain
india-is-17802-accessibility-for-ict-products-and-services::8.2.2Magnetic coupling
india-is-17802-accessibility-for-ict-products-and-services::8.3.1Forward or side reach
india-is-17802-accessibility-for-ict-products-and-services::8.3.2Forward reach
india-is-17802-accessibility-for-ict-products-and-services::8.3.3Side reach
india-is-17802-accessibility-for-ict-products-and-services::8.3.4Clear floor or ground space
india-is-17802-accessibility-for-ict-products-and-services::8.3.5Visibility
india-is-17802-accessibility-for-ict-products-and-services::8.3.6Installation instructions
india-is-17802-accessibility-for-ict-products-and-services::8.4.1Numeric keys
india-is-17802-accessibility-for-ict-products-and-services::8.4.2Operation of mechanical parts
india-is-17802-accessibility-for-ict-products-and-services::8.4.3Keys, tickets and fare cards
india-is-17802-accessibility-for-ict-products-and-services::8.5Tactile indication of speech mode

Clause 9: Web – India IS 17802 Accessibility for ICT products and services

14 controls
Controls in the Clause 9: Web – India IS 17802 Accessibility for ICT products and services domain of India IS 17802 Accessibility for ICT products and services: 14 controls
CodeTitle
india-is-17802-accessibility-for-ict-products-and-services::9.1.1Text alternatives
india-is-17802-accessibility-for-ict-products-and-services::9.1.2Time-based media
india-is-17802-accessibility-for-ict-products-and-services::9.1.3Adaptable
india-is-17802-accessibility-for-ict-products-and-services::9.1.4Distinguishable
india-is-17802-accessibility-for-ict-products-and-services::9.2.1Keyboard accessible
india-is-17802-accessibility-for-ict-products-and-services::9.2.2Enough time
india-is-17802-accessibility-for-ict-products-and-services::9.2.3Seizures and physical reactions
india-is-17802-accessibility-for-ict-products-and-services::9.2.4Navigable
india-is-17802-accessibility-for-ict-products-and-services::9.2.5Input modalities
india-is-17802-accessibility-for-ict-products-and-services::9.3.1Readable
india-is-17802-accessibility-for-ict-products-and-services::9.3.2Predictable
india-is-17802-accessibility-for-ict-products-and-services::9.3.3Input assistance
india-is-17802-accessibility-for-ict-products-and-services::9.4.1Compatible
india-is-17802-accessibility-for-ict-products-and-services::9.6WCAG conformance requirements

What is India IS 17802 Accessibility for ICT products and services and who does it apply to?

India IS 17802 Accessibility for ICT products and services is a compliance framework from India with 9 domains and 117 controls. India's national ICT accessibility standard, the BIS adoption of EN 301 549 with Indian language and Indian Sign Language requirements: functional requirements for hardware, software, web, documents, voice and video, support and relay and emergency access, with a conformance test for each. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does India IS 17802 Accessibility for ICT products and services actually require?

India IS 17802 Accessibility for ICT products and services has 117 controls organised across 9 domains. The largest domains are Clause 11: Software – India IS 17802 Accessibility for ICT products and services (22 controls), Clause 5: Generic requirements and Indian language support – India IS 17802 Accessibility for ICT products and services (18 controls), Clause 10: Non-web documents – India IS 17802 Accessibility for ICT products and services (15 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of India IS 17802 Accessibility for ICT products and services do I already cover?

India IS 17802 Accessibility for ICT products and services does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.

How do I implement India IS 17802 Accessibility for ICT products and services?

Start your India IS 17802 Accessibility for ICT products and services compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about India IS 17802 Accessibility for ICT products and services requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 117 controls and track your progress.

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