India IS 17802 Accessibility for ICT products and services
Clause 6: ICT with two-way voice communication – India IS 17802 Accessibility for ICT products and services

India IS 17802 Accessibility for ICT products and services 6.4: Alternatives to voice-based services

What does 6.4 require?

When voice services include voicemail, automated attendants or IVR, users who cannot hear or cannot speak can still get the information and finish the task.

Maintained by Gerard Blokdyk

Other controls in Clause 6: ICT with two-way voice communication – India IS 17802 Accessibility for ICT products and services

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