Japan Act on Specified Commercial Transactions (Act No. 57 of 1976)
Chapter II Section 3: Mail order sales (including online sales) – Japan Act on Specified Commercial Transactions (ASCT) - Digital Services

Japan Act on Specified Commercial Transactions (Act No. 57 of 1976) Art.15-3: Art. 15-3 Mail-order returns (8 days) unless a special term is displayed

A mail-order buyer of goods or specified rights may withdraw or cancel within eight days of receiving the goods, unless the seller displayed a special term on returns in the advertisement and, for electronic consumer contracts and the ordinance cases, also on the final order screen in a clearly legible place (Regulation Article 44); the buyer bears the return cost. Services are outside this return right. Mail order has no cooling-off as such; this legal return right is the default the seller can exclude only by proper display.

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