ISO 9004:2018
Leadership – ISO 9004:2018

ISO 9004:2018 table-A.8: Maturity self-assessment: 7.4 communication

What does table-A.8 require?

This table rates how the organization plans and carries out communication about its policy, strategy and objectives. Level 1 is informal or ad hoc, while level 5 makes communication dynamic, conveying the links between policy, strategy and objectives clearly to every recipient while meeting their differing needs.

Maintained by Gerard Blokdyk

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