Top management should show leadership by presenting the mission, vision, values and culture of the organization in plain, easily grasped language so that everyone works toward the same ends, and should shape a working climate where people feel involved and committed to the organization's objectives. It should also encourage managers at every level to sustain that shared sense of direction, set out the organization's identity, foster trust, integrity and teamwork, give people the means, skills and decision rights to act accountably, reinforce the values by personal example, share successes with internal and external audiences, and support leadership development at all levels.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.