ISO 9004:2018
Leadership – ISO 9004:2018

ISO 9004:2018 table-A.7: Maturity self-assessment: 7.3 objectives

What does table-A.7 require?

This table rates how the organization defines, maintains and deploys objectives that connect to its policy and strategy. Level 1 covers short-term objectives only and is informal, while level 5 has quantifiable and clearly understood short and long-term objectives that are deployed and updated, showing top management leadership both inside and outside the organization.

Maintained by Gerard Blokdyk

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