This table rates how the organization evaluates its performance, from informal evaluation to systematic use of benchmarking as a tool for finding opportunities for improvement, learning and innovation, to the point where external bodies frequently ask it to act as a benchmark partner. Intermediate levels compare results against objectives, customers' needs and expectations and agreed benchmarks, investigate causes where objectives are missed, and evaluate improvement over the long term from the viewpoint of all interested parties.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.