ISO 9004:2018
Analysis and evaluation of an organization's performance – ISO 9004:2018

ISO 9004:2018 10.6: Self-assessment

What does 10.6 require?

Self-assessment should be used to find strengths, weaknesses and best practices across the organization and within individual processes, and to prioritize, plan and implement improvements or innovations where needed. Elements of the system should be assessed together rather than in isolation so relationships and their impact on mission, vision, values and culture can be seen, and the results should be communicated to relevant people so they share understanding of the organization and its direction.

Maintained by Gerard Blokdyk

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