This table rates the selection and use of performance indicators, from a handful of basic measures with unreliable data to a defined process that monitors progress and supports decisions using measurable key performance indicators. The highest level ensures those indicators underpin sound strategic and tactical decisions, take account of risks and opportunities when selected, and provide accurate, reliable and usable information at every level and in every relevant process and function.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.