ISO 9004:2018
Resource management – ISO 9004:2018

ISO 9004:2018 table-A.19: Maturity self-assessment: 9.5 infrastructure and work environment

What does table-A.19 require?

This table rates how the organization determines, allocates, provides, measures, monitors, improves, maintains and protects its infrastructure and work environment, starting from needs handled in an informal or ad hoc way. The highest level applies advanced techniques to get maximum efficiency, runs these processes proactively in support of objectives and statutory or regulatory requirements, and makes infrastructure and work environment management a key contributor to achieving desired results.

Maintained by Gerard Blokdyk

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