ISO 9004:2018
Resource management – ISO 9004:2018

ISO 9004:2018 9.1: Determining and managing resources

What does 9.1 require?

The organization should identify the resources needed to achieve its objectives and manage them, taking account of related risks, opportunities and their potential effects. It should keep sufficient control over its processes to use resources efficiently and effectively, weigh how available and suitable resources are, including those provided externally, and regularly review current resource use so improvement opportunities, process optimization and new technologies can be taken up.

Maintained by Gerard Blokdyk

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