ISO 9004:2018
Resource management – ISO 9004:2018

ISO 9004:2018 table-A.18: Maturity self-assessment: 9.4 technology

What does table-A.18 require?

This table rates how the organization identifies emerging technologies and innovations, judges their benefits, risks, opportunities, cost against benefit and marketability, and builds the knowledge and resource capability to absorb them. The highest level also considers interested party needs and offers a suite of innovations as solutions, keeps itself informed of new technologies and methods, and regularly monitors the internal and external impact of new technology and practices, including effects on interested parties and the environment.

Maintained by Gerard Blokdyk

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