This table rates how the organization captures a baseline of its knowledge, develops it, and maintains and protects documented knowledge, including separating explicit knowledge from tacit knowledge and distributing important information across the life cycles of the products and services it offers. The highest level adds ways to gather and analyse data from interested parties, well beyond the base level where baseline capture and knowledge development are informal or ad hoc.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.