Services must know who their consumers are, which groups face higher risk of harm, and plan and deliver care with that knowledge. Record systems must put the record in clinicians' hands where care happens, help staff keep it accurate and complete, meet privacy and security law, allow systematic audit and join up multiple systems. Organisations must move toward feeding the national My Health Record safely, with national identifiers and standard terminologies, and where they already do so must govern staff access lawfully and keep uploads accurate and complete.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.