Australia Life Insurance Code of Practice (CALI Life Code)
Section 4: underwriting, offering insurance and policy cancellations – Australia Life Insurance Code of Practice (CALI Life Code)

Australia Life Insurance Code of Practice (CALI Life Code) 4.18-4.19: Underwriters demonstrate competence before deciding and access specialist advice

What does 4.18-4.19 require?

Underwriters have appropriate skills and training, including on mental health where relevant, and do not make decisions until they have shown technical competence and a grasp of the laws that apply (anti-discrimination law among them), of the Code and of CALI's standards. During assessment they draw on professional advice from medical specialists, accountants and other disciplines when needed.

Maintained by Gerard Blokdyk

Other controls in Section 4: underwriting, offering insurance and policy cancellations – Australia Life Insurance Code of Practice (CALI Life Code)

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