A licensee providing financial services to retail clients has a dispute resolution system consisting of an internal dispute resolution procedure that meets ASIC's standards (RG 271) and covers complaints about all services covered by the licence, and membership of the AFCA scheme, and gives ASIC the IDR data its instrument requires (civil penalty).
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.