This process group covers the data and systems that hold the workforce record. It includes running HR reporting, answering employee enquiries, and keeping employee data accurate and properly maintained. It also covers the HR information system itself, the measures used to track people matters, and time and attendance systems. Workforce analytics is treated as a process in its own right: gathering stakeholder requirements, framing research questions, choosing a method, locating and collecting data, transforming it, drawing out insight, and communicating findings. Collecting employee suggestions and carrying out employee research also sit in this group.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.