APQC Process Classification Framework (PCF) Cross-Industry 7.4
7.0 Develop and Manage Human Capital – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 7.5: Reward and retain employees (10412)

What does 7.5 require?

This process group covers how employees are paid, rewarded and kept. It includes designing salary structures, benefits and recognition schemes, benchmarking them against the market, and setting requirements that reflect financial, benefits and HR policy constraints. It also covers administering pay and rewards, running motivation and recognition activity, and reviewing retention signals and the compensation plan itself. Benefits administration is included, from delivering the programme and handling enrolment to processing claims and reconciling benefit accounts. The group also takes in work and life balance support, family support arrangements, flexible working, and payroll administration.

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