This process group covers how an organisation prepares for, designs, delivers and then holds onto a change. Planning work identifies stakeholders, gauges readiness, picks champions and a design team, sets scope, describes the current and future state and weighs organisational risk and cultural context. It also maps who is affected and how far, fixes accountability, and records barriers, enablers and the resources and measures the change will need. Design turns that into plans for change, training, communication, rewards and adoption, and settles new roles and budget. Implementation builds commitment, reworks processes and systems, manages the move into new roles, and monitors and reports progress, while sustaining the gain through performance monitoring, lessons captured and corrective action.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.