APQC Process Classification Framework (PCF) Cross-Industry 7.4
13.0 Develop and Manage Business Capabilities – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 13.1: Manage business processes (16378)

What does 13.1 require?

This process group covers how an organisation governs, defines, runs and improves its business processes. It spans the governance arrangement, the assignment of process owners and the framework that organises processes, including those that run across functions. Processes are then scoped, analysed against published practice, given control points, modelled, documented and published for use. Performance is supported through training and day-to-day help, measured and reported, with further metrics added where needed. Improvement work is identified, matched to a chosen method, run as projects and continued as routine activity.

Maintained by Gerard Blokdyk

Other controls in 13.0 Develop and Manage Business Capabilities – APQC Process Classification Framework (PCF) Cross-Industry 7.4

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.