Cross-Framework Mapping

ISO 20000-1vsPCI SSF

See exactly how ISO 20000-1 controls map to PCI SSF. Pre-computed mappings, identified gaps, and coverage analysis.

8
Controls Mapped
43
Gaps Found
12%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ISO 20000-1 maps to PCI SSF with 12% coverage across 4 directly mapped controls. Analysis of 51 ISO 20000-1 controls identifies 47 compliance gaps — primarily concentrated in Context.

Source: TheArtOfService Knowledge Graph | 51 controls analysed | 706 frameworks | 324K+ cross-framework mappings

Control Mappings

Showing 8 of 8 mapped controls across 4 domains. Sign up to explore all 324K+ mappings across 706 frameworks.

Performance Evaluation(1 mappings)

9.1Risk communication and consultation
PCI-SSF-09Encryption and key management

ISO 20000-1: Service Strategy & Design(3 mappings)

ISO20000-03Capacity and availability management3 targets
PCI-SSF-12Disaster recovery procedures
PCI-SSF-14Critical service identification
PCI-SSF-15Communication and escalation procedures

ISO 20000-1: Service Transition(1 mappings)

ISO20000-10Configuration management
PCI-SSF-10Secure configuration standards

ISO 20000-1: Service Operation(3 mappings)

ISO20000-11Incident management3 targets
PCI-SSF-21Incident detection and classification
PCI-SSF-24Customer notification procedures
PCI-SSF-25Post-incident review and improvement

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What are the key differences between ISO 20000-1 and PCI SSF?

ISO 20000-1 has 51 controls across its framework, while PCI SSF covers 49 controls. Direct mapping analysis identifies 4 overlapping controls (12% coverage). The frameworks diverge most significantly in Context, where 4 ISO 20000-1 controls have no direct PCI SSF equivalent.

How many controls map between ISO 20000-1 and PCI SSF?

Of 51 total ISO 20000-1 controls, 4 map directly to PCI SSF controls — representing 12% coverage. The remaining 47 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ISO 20000-1 to PCI SSF?

47 ISO 20000-1 controls have no direct equivalent in PCI SSF. The highest concentration of gaps is in Context with 4 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ISO 20000-1 and PCI SSF?

The domain with the highest gap count is Context (4 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.