Australia National Standards for Disability Services (2013)
Australia's six National Standards for Disability Services (rights, participation and inclusion, individual outcomes, feedback and complaints, service access, service management) at indicator grain, with the Evidence Guide's artefacts as auditor guidance.
Australia National Standards for Disability Services (2013) is a compliance framework from Australia with 6 domains and 40 controls. The largest domains are Standard 1: Rights – Australia National Standards for Disability Services (2013) (9 controls), Standard 5: Service Access – Australia National Standards for Disability Services (2013) (7 controls), Standard 6: Service Management – Australia National Standards for Disability Services (2013) (7 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (6)
Standard 1: Rights – Australia National Standards for Disability Services (2013)
| Code | Title |
|---|---|
| australia-national-standards-for-disability-services-2013::1:1 | Treat individuals with dignity and respect |
| australia-national-standards-for-disability-services-2013::1:2 | Recognise and promote freedom of expression |
| australia-national-standards-for-disability-services-2013::1:3 | Support active decision-making and informed choice |
| australia-national-standards-for-disability-services-2013::1:4 | Use the least restrictive, evidence-based support strategies |
| australia-national-standards-for-disability-services-2013::1:5 | Prevent discrimination, exploitation, abuse, harm, neglect and violence |
| australia-national-standards-for-disability-services-2013::1:6 | Respond to any breach of rights promptly and systemically |
| australia-national-standards-for-disability-services-2013::1:7 | Support access to information, legal advice and advocacy |
| australia-national-standards-for-disability-services-2013::1:8 | Recognise the safeguarding role of families, friends, carers and advocates |
| australia-national-standards-for-disability-services-2013::1:9 | Keep personal information confidential and private |
Standard 2: Participation and Inclusion – Australia National Standards for Disability Services (2013)
| Code | Title |
|---|---|
| australia-national-standards-for-disability-services-2013::2:1 | Promote a valued role of the person's own choosing |
| australia-national-standards-for-disability-services-2013::2:2 | Work with the person to connect with family, friends and community |
| australia-national-standards-for-disability-services-2013::2:3 | Respect and facilitate individual interests over time |
| australia-national-standards-for-disability-services-2013::2:4 | Work with supporters to promote inclusion where appropriate |
| australia-national-standards-for-disability-services-2013::2:5 | Partner with other organisations and community members |
| australia-national-standards-for-disability-services-2013::2:6 | Promote community and cultural connection for Aboriginal and Torres Strait Islander people |
Standard 3: Individual Outcomes – Australia National Standards for Disability Services (2013)
| Code | Title |
|---|---|
| australia-national-standards-for-disability-services-2013::3:1 | Identify strengths, needs and life goals together |
| australia-national-standards-for-disability-services-2013::3:2 | Plan, provide and review services on individual choice |
| australia-national-standards-for-disability-services-2013::3:3 | Plan, deliver and review against measurable life outcomes |
| australia-national-standards-for-disability-services-2013::3:4 | Respond to diversity in planning and delivery |
| australia-national-standards-for-disability-services-2013::3:5 | Collaborate with other providers to meet diverse needs |
Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)
| Code | Title |
|---|---|
| australia-national-standards-for-disability-services-2013::4:1 | Support feedback and complaints without fear of adverse consequences |
| australia-national-standards-for-disability-services-2013::4:2 | Communicate feedback mechanisms and independent support clearly |
| australia-national-standards-for-disability-services-2013::4:3 | Resolve complaints together, proactively and in time |
| australia-national-standards-for-disability-services-2013::4:4 | Seek and review feedback regularly as part of continuous improvement |
| australia-national-standards-for-disability-services-2013::4:5 | Build a culture of continuous improvement from compliments, feedback and complaints |
| australia-national-standards-for-disability-services-2013::4:6 | Manage disputes effectively |
Standard 5: Service Access – Australia National Standards for Disability Services (2013)
| Code | Title |
|---|---|
| australia-national-standards-for-disability-services-2013::5:1 | Use input from people with disability to keep access fair, equal and transparent |
| australia-national-standards-for-disability-services-2013::5:2 | Provide accessible information about available services |
| australia-national-standards-for-disability-services-2013::5:3 | Develop, apply, review and communicate commencement and leaving processes |
| australia-national-standards-for-disability-services-2013::5:4 | Apply and review eligibility, priority of access and waiting list policies |
| australia-national-standards-for-disability-services-2013::5:5 | Monitor and address barriers to access |
| australia-national-standards-for-disability-services-2013::5:6 | Explain unavailability and support referral to alternatives |
| australia-national-standards-for-disability-services-2013::5:7 | Maintain a referral network with other organisations and community members |
Standard 6: Service Management – Australia National Standards for Disability Services (2013)
| Code | Title |
|---|---|
| australia-national-standards-for-disability-services-2013::6:1 | Suitably qualified, skilled and supported staff, management and governing bodies |
| australia-national-standards-for-disability-services-2013::6:2 | Evidence-based, least restrictive practice that complies with requirements |
| australia-national-standards-for-disability-services-2013::6:3 | Document, monitor and use management systems |
| australia-national-standards-for-disability-services-2013::6:4 | Monitoring, feedback, learning and reflection for continuous improvement |
| australia-national-standards-for-disability-services-2013::6:5 | Clearly communicated vision, mission and values consistent with contemporary practice |
| australia-national-standards-for-disability-services-2013::6:6 | Systems that maintain organisational capability to support individual outcomes |
| australia-national-standards-for-disability-services-2013::6:7 | Person-centred review of policies, practices and services |
What is Australia National Standards for Disability Services (2013) and who does it apply to?
Australia National Standards for Disability Services (2013) is a compliance framework from Australia with 6 domains and 40 controls. Australia's six National Standards for Disability Services (rights, participation and inclusion, individual outcomes, feedback and complaints, service access, service management) at indicator grain, with the Evidence Guide's artefacts as auditor guidance. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does Australia National Standards for Disability Services (2013) actually require?
Australia National Standards for Disability Services (2013) has 40 controls organised across 6 domains. The largest domains are Standard 1: Rights – Australia National Standards for Disability Services (2013) (9 controls), Standard 5: Service Access – Australia National Standards for Disability Services (2013) (7 controls), Standard 6: Service Management – Australia National Standards for Disability Services (2013) (7 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of Australia National Standards for Disability Services (2013) do I already cover?
Australia National Standards for Disability Services (2013) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.
How do I implement Australia National Standards for Disability Services (2013)?
Start your Australia National Standards for Disability Services (2013) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Australia National Standards for Disability Services (2013) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 40 controls and track your progress.
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