Australia National Standards for Disability Services (2013)
Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)

Australia National Standards for Disability Services (2013) 4:1: Support feedback and complaints without fear of adverse consequences

What does 4:1 require?

People, and the families, friends, carers or advocates around them, are actively encouraged to give feedback, complain or raise a dispute, and are protected from any adverse consequence or loss of service for doing so.

Maintained by Gerard Blokdyk

Other controls in Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)

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