Australia National Standards for Disability Services (2013)
Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)

Australia National Standards for Disability Services (2013) 4:5: Build a culture of continuous improvement from compliments, feedback and complaints

What does 4:5 require?

Compliments, feedback and complaints are treated as information for planning, delivering and reviewing services, for individuals and for the community served, within a culture of continuous improvement.

Maintained by Gerard Blokdyk

Other controls in Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)

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