Australia National Standards for Disability Services (2013)

Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)

Australia National Standards for Disability Services (2013) 4:4: Seek and review feedback regularly as part of continuous improvement

What does 4:4 require?

Feedback on services and supports is gathered regularly and reviewed jointly with people and their supporters, and the results drive continuous improvement.

Maintained by Gerard Blokdyk

Other controls in Standard 4: Feedback and Complaints – Australia National Standards for Disability Services (2013)

4:1 Support feedback and complaints without fear of adverse consequences
4:2 Communicate feedback mechanisms and independent support clearly
4:3 Resolve complaints together, proactively and in time
4:5 Build a culture of continuous improvement from compliments, feedback and complaints
4:6 Manage disputes effectively

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpoint All Australia National Standards for Disability Services (2013) controls