Japan Act on Specified Commercial Transactions (Act No. 57 of 1976) Art.20: Art. 20 Notice of acceptance for prepaid telemarketing sales

Where a telemarketing sale is paid before delivery, the seller must notify the buyer in writing (or electronically with consent) without delay after receiving payment whether it accepts the order and the ordinance items, unless it ships promptly.

Maintained by Gerard BlokdykVerified against the published standard 31 May 2026Control text last updated 21 May 2026

Other controls in Chapter II Section 4: Telemarketing sales – Japan Act on Specified Commercial Transactions (ASCT) - Digital Services

Art.16 Art. 16 Disclosure at the start of a telemarketing call
Art.17 Art. 17 No re-solicitation after refusal by telephone
Art.18-19 Art. 18, 19 Telemarketing application and contract documents
Art.21(1)(2) Art. 21(1)-(2) No false statements or intentional non-disclosure in telemarketing
Art.21(3) Art. 21(3) No intimidation in telemarketing
Art.22 Art. 22 Telemarketing conduct that grounds instructions
Art.24 Art. 24, 24-2 Honouring telemarketing cooling-off and excessive-quantity cancellation
Art.25 Art. 25 Cap on damages after cancellation of a telemarketing contract

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