Japan Act on Specified Commercial Transactions (Act No. 57 of 1976) Art.16: Art. 16 Disclosure at the start of a telemarketing call

Before soliciting by telephone (including calls the seller induced the consumer to make by ordinance methods), the seller tells the other party its name, the name of the person soliciting, the kind of goods, rights or services, and that the call is to solicit a contract.

Maintained by Gerard BlokdykVerified against the published standard 31 May 2026Control text last updated 21 May 2026

Other controls in Chapter II Section 4: Telemarketing sales – Japan Act on Specified Commercial Transactions (ASCT) - Digital Services

Art.17 Art. 17 No re-solicitation after refusal by telephone
Art.18-19 Art. 18, 19 Telemarketing application and contract documents
Art.20 Art. 20 Notice of acceptance for prepaid telemarketing sales
Art.21(1)(2) Art. 21(1)-(2) No false statements or intentional non-disclosure in telemarketing
Art.21(3) Art. 21(3) No intimidation in telemarketing
Art.22 Art. 22 Telemarketing conduct that grounds instructions
Art.24 Art. 24, 24-2 Honouring telemarketing cooling-off and excessive-quantity cancellation
Art.25 Art. 25 Cap on damages after cancellation of a telemarketing contract

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpoint All Japan Act on Specified Commercial Transactions (Act No. 57 of 1976) controls