ISO/TS 22330:2018
Clause 7.2: Respond (early warning, protecting and securing people, response organisation) – ISO/TS 22330:2018

ISO/TS 22330:2018 7.2.4: Set up the incident response organisation with a dedicated people coordinator

What does 7.2.4 require?

Once a response team is activated the organisation should help the team form as completely and quickly as it can and put people issues first: a team member other than the team leader is identified to coordinate the response to people issues, so that duty of care is not displaced by firefighting, security or media demands; people-focused roles and teams can be mobilised quickly; alternative places to convene are identified in case the designated place is unavailable; a robust call-out system such as two-way notification software is in place; it is checked that team members are fit, physically and mentally, to mobilise, and deputies are consulted on available support; logistical support lets teams convene and practical advice reaches members; remote communication tools are checked and supported; and people-focused teams and roles coordinate closely from the outset.

Maintained by Gerard Blokdyk

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