ISO 9004:2018
Improvement, learning and innovation – ISO 9004:2018

ISO 9004:2018 table-A.30: Maturity self-assessment: 11.2 improvement

What does table-A.30 require?

This table rates the improvement process, from informal activity where resources are still supplied, through defined objectives and a consistent structured approach, to alignment with strategy and visible top management involvement, with schemes that empower teams and individuals and involve interested parties. At the highest level, improvement produces learning and further improvement, and the focus is on keeping the ability to learn, change and succeed over the long term.

Maintained by Gerard Blokdyk

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The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.