The organization should use learning to drive improvement and innovation, taking inputs from experience, from the analysis of information and from the results of earlier improvements and innovations, and should adopt a learning approach across the whole organization as well as in a way that joins individual capability with organizational capability. It should collect information on internal and external issues and on interested parties, including successes and failures, analyse it in depth for insight, and treat knowledge, explicit or tacit and from inside or outside, as an asset to be maintained, monitored and shared where it is needed. Learning should be supported by a culture consistent with mission, vision and values, by visible top management leadership, by networking, connectivity and knowledge sharing within and beyond the organization, by systems for learning and sharing, by recognition and reward for growing competence, and by valuing creativity and diversity of opinion.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.