The organization should set improvement objectives for its products and services, for its processes, for its structure and for its management system, using the results of analysing and evaluating its performance, and should apply one structured improvement method consistently across all processes. It should make improvement part of its culture by letting people take part and contribute, supplying the resources that improvements need, recognising both the improvements achieved and gains in how efficiently the improvement process itself runs, and involving top management in the activity. Improvement should be understood as covering everything from small incremental steps to substantial change of the whole organization.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.