ISO 37301:2021
Improvement – ISO 37301:2021

ISO 37301:2021 10.2: Nonconformity and corrective action

When a nonconformity or noncompliance occurs the organization shall react to it and as applicable take action to control and correct it and deal with the consequences; evaluate the need for action to eliminate its causes so it does not recur or occur elsewhere by reviewing it, determining its causes and determining whether similar ones exist or could occur; implement any action needed; review the effectiveness of corrective action taken; and make changes to the CMS if necessary. Corrective actions shall be appropriate to the effects of the nonconformity or noncompliance, and documented information shall be kept that shows its nature, the actions taken and the results of corrective action.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 32 controls across 21 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • ISO-50001-10.1 Nonconformity and corrective action
  • 10.1 Nonconformity and corrective action
  • 10.2 Continual improvement

ISO 22000:2018 · 2 controls

  • 10.1 Nonconformity and corrective action
  • 10.2 Continual improvement
  • ISO-22313-10.1 Nonconformity and corrective action
  • ISO22313-10.1 Guidance on nonconformity and corrective action

ISO 30401 · 2 controls

  • ISO30401-10.1 Nonconformity and corrective action
  • ISO30401-15 Nonconformity and corrective action

ISO 37001:2016 · 2 controls

  • 10.1 10.1 Nonconformity and corrective action
  • 10.2 10.2 Continual improvement
  • ISO-37002-10.1 Nonconformity and corrective action
  • ISO37002-10.2 Nonconformity and Corrective Action
  • ISO-39001-10.1 Nonconformity and corrective action
  • ISO39001-10.1 Nonconformity and Corrective Action
  • ISO-41001-10.1 Nonconformity and corrective action
  • ISO41001-10.1 Nonconformity and Corrective Action

ISO 55001:2014 · 2 controls

  • 10.1 Nonconformity and corrective action
  • 10.2 Preventive action

ISO/IEC 27003:2017 · 2 controls

  • 27003-10.1 Nonconformity and Corrective Action
  • ISO27003-10.2 Continual improvement
  • AS9100D-10.2 Nonconformity and Corrective Action
  • SPC1-4.5.4 Nonconformity, Corrective and Preventive Action
  • STAR-NONCONF-01 Nonconformity and corrective action management

ISO 14001:2015 · 1 control

  • 10.2 Nonconformity and corrective action

ISO 22301:2019 · 1 control

  • 10.2 Continual improvement

ISO 27701:2019 · 1 control

  • 5.8.1 Nonconformity and corrective action
  • ISO28001-4.15 Nonconformity, corrective and preventive action

ISO 45001:2018 · 1 control

  • 10.2 Incident, nonconformity and corrective action

ISO 56002 · 1 control

  • ISO-56002-10.2 Deviation, nonconformity and corrective action

ISO 9001:2015 · 1 control

  • 10.2 Nonconformity and corrective action

ISO/IEC 42001:2023 · 1 control

  • 10.2 Nonconformity and corrective action

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Improvement – ISO 37301:2021

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