ISO 26000:2010
Clause 6.7: Consumer issues – ISO 26000:2010

ISO 26000:2010 6.7.5: 6.7.5 Consumer issue 3: Sustainable consumption

To help consumption become sustainable, an organization should where appropriate: encourage education that equips consumers to see how their choices affect their own well-being and the environment, with practical tips on changing how they consume; and offer products and services that benefit society and the environment across their whole life cycle. The latter means: removing or reducing harmful effects on health and the environment and offering less harmful alternatives; designing products and packaging so they are easy to use, reuse, repair or recycle, and offering recycling and disposal services; favouring supplies that help sustainable development; offering durable, good quality products at prices people can afford; giving consumers information on the social and environmental aspects of production and delivery, including resource efficiency along the value chain, that is scientifically sound, consistent, truthful, accurate, comparable and verifiable; giving product information on performance, energy efficiency, where it was made, effects on health, contents or ingredients (including genetically modified organisms and nanoparticles where appropriate), animal welfare including testing on animals, and how to use, maintain, store and dispose of the product safely; and using dependable, independently verified labels such as eco-labels, or audits, to communicate positive environmental and social features.

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