The principles draw on two instruments: the UN Guidelines for Consumer Protection, together with the International Covenant on Economic, Social and Cultural Rights. Consumers' legitimate needs are: safety (products that are not hazardous and protection from threats to health and safety); being informed (enough information to choose well and protection from dishonest or misleading advertising and labels); choice (protection of economic interests, with a variety of products at competitive prices and of acceptable quality); being heard (being free to set up consumer groups and to have their views heard in decisions); redress (fair settlement of valid claims, including compensation for misrepresentation, poor products or unsatisfactory services); education (including about the environmental, social and economic effects of what consumers choose); and a healthy environment with sustainable consumption. Further principles are respect for privacy, the precautionary approach, promoting gender equality and the empowerment of women, and universal design. The organization should be alert to how its activities affect people's capacity to meet basic needs, especially where the state fails to do so, and should attend to vulnerable groups that may be unaware of their rights or unable to judge risks.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.