An organization should engage its stakeholders in interactive, two-way dialogue, initiated by it or in response to them, in informal or formal formats (meetings, conferences, workshops, public hearings, round tables, advisory committees, structured information and consultation, collective bargaining, web forums), to understand the consequences of its decisions for specific stakeholders, increase beneficial and lessen adverse impacts, test whether its social responsibility claims are perceived as credible, review and improve performance, reconcile conflicts among its interests, stakeholders' interests and society's expectations, learn continuously, fulfil legal obligations, address conflicting interests, gain diverse perspectives, increase transparency and form partnerships; recognize that society's expectations are mostly found in law, accepted social expectations and established standards, so engagement supplements rather than replaces established expectations; develop a fair and proper process engaging the most relevant and representative stakeholders with genuine interests, in good faith and beyond public relations; not prefer a group because it is friendlier or supports its objectives; and explain the purpose, scope and expected use of the engagement, since a stakeholder's expectations are shaped by what the organization tells it.
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.