ISO 19011:2018
Competence and evaluation of auditors – ISO 19011:2018

ISO 19011:2018 7.4: Selecting appropriate auditor evaluation method

Guidance: evaluation should use two or more methods, recognising that the options may not all apply, differ in reliability, and should be combined for an objective, consistent, fair and reliable outcome: review of records (education, training, employment, credentials, audit experience), feedback (surveys, complaints, references, testimonials, peer review, appraisal of performance), interview (behaviour, communication, knowledge, checking of information), observation (role play, performance at work, audits that are witnessed), testing (oral and written examinations, psychometric tests) and post-audit review (review of the report, interviews with the leader and team, auditee feedback).

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 12 controls across 8 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 31000:2018 · 3 controls

  • 5.4 Design
  • 6.4.4 Risk evaluation
  • 6.5.2 Selection of risk treatment options

ISO 14001:2015 · 2 controls

  • 6.1.4 Planning action
  • 9.2 Internal audit

ISO 27701:2019 · 2 controls

ISO 13485:2016 · 1 control

  • 7.5.4 Servicing activities

ISO 14004:2016 · 1 control

  • 4.2.4 Determining compliance obligations

ISO 22301:2019 · 1 control

  • 8.3.3 Selection of strategies and solutions

ISO 27002:2022 · 1 control

ISO 27005:2022 · 1 control

  • 6.5 Choosing an appropriate method

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Competence and evaluation of auditors – ISO 19011:2018

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The graph holds this control, the 12 it maps to, and the evidence behind each claim, over MCP and REST.