ISO 14004:2016
Support – ISO 14004:2016

ISO 14004:2016 7.4.3: External communication

Guidance: the organization should, guided by its communication processes and by what its compliance obligations require it to communicate, pass on information relevant to the system externally as required, and can consider communicating about its aspects including those relating to distribution, use and disposal of products. It should have a process for telling external interested parties about emergencies that might affect or worry them, can document its external communication processes, and should ensure communications about environmental performance are accurate, reliable and verifiable, considering verification of performance claims (ISO 14031, ISO/TS 14033, ISO 14020).

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 3 controls across 3 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 14001:2015 · 1 control

  • 7.4.3 External communication

ISO 22000:2018 · 1 control

  • 7.4.2 External communication

ISO 45001:2018 · 1 control

  • 7.4.3 External communication

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Support – ISO 14004:2016

Query this from an agent

The graph holds this control, the 3 it maps to, and the evidence behind each claim, over MCP and REST.