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Aged Care Quality Standards (Australia)

Australia
v2019
23 domains
42 controls

The Aged Care Quality Standards set out the level of care and services expected of aged care providers in Australia. Enforced by the Aged Care Quality and Safety Commission. All Commonwealth-funded aged care providers must comply with these 8 standards. Set out in Schedule 2 of the Quality of Care Principles 2014.

Verified

Framework summaries on this platform are AI-assisted interpretations for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.

Framework Domains (23)

Care Planning

1 controls
Controls in the Care Planning domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-2Ongoing Assessment and Planning with Consumers

Clinical Care

3 controls
Controls in the Clinical Care domain of Aged Care Quality Standards (Australia)3 controls
CodeTitle
ACQS-IPCInfection Prevention and Control
ACQS-MEDMedication Management
ACQS-PALLIATIVEPalliative and End-of-Life Care

Clinical Governance

1 controls
Controls in the Clinical Governance domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-3Personal Care and Clinical Care

Complaints

1 controls
Controls in the Complaints domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-6Feedback and Complaints

Consumer Communication

1 controls
Controls in the Consumer Communication domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-OPEN-DISCOpen Disclosure

Daily Living

2 controls
Controls in the Daily Living domain of Aged Care Quality Standards (Australia)2 controls
CodeTitle
ACQS-4Services and Supports for Daily Living
ACQS-NUTRITIONNutrition and Hydration

Environment

1 controls
Controls in the Environment domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-5Organisation's Service Environment

Financial Governance

1 controls
Controls in the Financial Governance domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-FINFinancial and Prudential Standards

Governance

2 controls
Controls in the Governance domain of Aged Care Quality Standards (Australia)2 controls
CodeTitle
ACQS-8Organisational Governance
ACQS-CONT-IMPROVContinuous Improvement Plan

Home Care

1 controls
Controls in the Home Care domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-CDCConsumer-Directed Care (Home Care)

Incident Management

1 controls
Controls in the Incident Management domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-SIRSSerious Incident Response Scheme

Person-Centred Care

1 controls
Controls in the Person-Centred Care domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-1Consumer Dignity and Choice

Quality Indicators

1 controls
Controls in the Quality Indicators domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-QINational Quality Indicators

Restrictive Practices

1 controls
Controls in the Restrictive Practices domain of Aged Care Quality Standards (Australia)1 controls
CodeTitle
ACQS-RPRestrictive Practices Authorisation

Standard 1: Consumer Dignity and Choice

3 controls

Respecting consumer identity, culture, diversity, and right to make informed choices

Controls in the Standard 1: Consumer Dignity and Choice domain of Aged Care Quality Standards (Australia)3 controls
CodeTitle
ACQS-1-1Dignity and Respect
ACQS-1-2Consumer Choice and Independence
ACQS-1-3Information and Informed Consent

Standard 2: Ongoing Assessment and Planning

3 controls

Assessment and planning that is responsive to consumer needs

Controls in the Standard 2: Ongoing Assessment and Planning domain of Aged Care Quality Standards (Australia)3 controls
CodeTitle
ACQS-2-1Assessment of Needs
ACQS-2-2Care and Services Planning
ACQS-2-3Regular Reassessment

Standard 3: Personal Care and Clinical Care

3 controls

Safe, effective personal and clinical care

Controls in the Standard 3: Personal Care and Clinical Care domain of Aged Care Quality Standards (Australia)3 controls
CodeTitle
ACQS-3-1Safe and Effective Care
ACQS-3-2Antimicrobial Stewardship
ACQS-3-3Minimising Restrictive Practices

Standard 4: Services and Supports for Daily Living

2 controls

Services that support consumers' daily living

Controls in the Standard 4: Services and Supports for Daily Living domain of Aged Care Quality Standards (Australia)2 controls
CodeTitle
ACQS-4-1Daily Living Services
ACQS-4-2Service Delivery

Standard 5: Organisation's Service Environment

2 controls

Safe, comfortable, and homelike service environments

Controls in the Standard 5: Organisation's Service Environment domain of Aged Care Quality Standards (Australia)2 controls
CodeTitle
ACQS-5-1Safe Environment
ACQS-5-2Furniture, Fittings, and Equipment

Standard 6: Feedback and Complaints

2 controls

Effective complaint and feedback management

Controls in the Standard 6: Feedback and Complaints domain of Aged Care Quality Standards (Australia)2 controls
CodeTitle
ACQS-6-1Feedback and Complaints Process
ACQS-6-2Open Disclosure

Standard 7: Human Resources

3 controls

Workforce planning, training, and competency

Controls in the Standard 7: Human Resources domain of Aged Care Quality Standards (Australia)3 controls
CodeTitle
ACQS-7-1Workforce Planning
ACQS-7-2Ongoing Education and Training
ACQS-7-3Worker Screening

Standard 8: Organisational Governance

4 controls

Effective governance, quality management, and risk management

Controls in the Standard 8: Organisational Governance domain of Aged Care Quality Standards (Australia)4 controls
CodeTitle
ACQS-8-1Effective Governance
ACQS-8-2Clinical Governance
ACQS-8-3Continuous Improvement
ACQS-8-4Risk Management

Workforce

2 controls
Controls in the Workforce domain of Aged Care Quality Standards (Australia)2 controls
CodeTitle
ACQS-7Human Resources
ACQS-WORKER-REGAged Care Worker Screening and Code of Conduct

Your Compliance Coverage

If you comply with Aged Care Quality Standards (Australia), you already cover:

Maps to 170 other frameworks

42 total controls
NIST SP 800-53 Rev 5
7 source controls mapped|11 target controls covered
17%
14%
PIC/S Guide to Good Manufacturing Practice for Medicinal Products
4 source controls mapped|1 target controls covered
10%
MDS2 (Medical Device)
4 source controls mapped|3 target controls covered
10%
ICH Q10 - Pharmaceutical Quality System
4 source controls mapped|4 target controls covered
10%
ICH E6(R3) - Good Clinical Practice
4 source controls mapped|5 target controls covered
10%
FDA Quality Management System Regulation (QMSR)
4 source controls mapped|3 target controls covered
10%
Security of Critical Infrastructure Act 2018 (SOCI)
4 source controls mapped|5 target controls covered
10%
SWIFT CSCF
3 source controls mapped|6 target controls covered
7%
ISO 27005
3 source controls mapped|6 target controls covered
7%
ISO 20000-1
3 source controls mapped|3 target controls covered
7%
ISO 13485
3 source controls mapped|3 target controls covered
7%
SWIFT CSCF v2024
3 source controls mapped|4 target controls covered
7%
AS9100D:2016 - Quality Management Systems for Aviation, Space, and Defence
3 source controls mapped|4 target controls covered
7%
AS9100D - Aerospace Quality Management System
3 source controls mapped|7 target controls covered
7%
ISO/IEC 27003:2017
3 source controls mapped|7 target controls covered
7%
IEC 60601-1 - Medical Electrical Equipment Safety
3 source controls mapped|4 target controls covered
7%
Regulation on the European Health Data Space (EHDS)
3 source controls mapped|3 target controls covered
7%
NAIC Insurance Data Security Model Law (MDL-668)
3 source controls mapped|1 target controls covered
7%
HITECH Act
3 source controls mapped|3 target controls covered
7%
GAMP 5 - Good Automated Manufacturing Practice
3 source controls mapped|1 target controls covered
7%
Florida Digital Bill of Rights (FDBR)
3 source controls mapped|1 target controls covered
7%
TEFCA - Trusted Exchange Framework and Common Agreement
3 source controls mapped|3 target controls covered
7%
COSO Internal Control - Integrated Framework (2013)
3 source controls mapped|2 target controls covered
7%
UNESCO Recommendation on the Ethics of AI
3 source controls mapped|1 target controls covered
7%
Washington My Health My Data Act (MHMD)
3 source controls mapped|1 target controls covered
7%
WELL Building Standard v2 (International WELL Building Institute)
3 source controls mapped|1 target controls covered
7%
WHO Global Strategy on Digital Health 2020-2025
3 source controls mapped|1 target controls covered
7%
NIST SP 800-171A Rev 3 - Assessing CUI Security Requirements
3 source controls mapped|4 target controls covered
7%
ICAO Annex 17 - Aviation Security (AVSEC)
3 source controls mapped|4 target controls covered
7%
ISO 14001
2 source controls mapped|2 target controls covered
5%
ISO 13485:2016
2 source controls mapped|2 target controls covered
5%
ISO 45001:2018
2 source controls mapped|2 target controls covered
5%
ISO 14001:2015
2 source controls mapped|2 target controls covered
5%
BRCGS Global Standard for Food Safety Issue 9
2 source controls mapped|3 target controls covered
5%
NIST SP 800-39
2 source controls mapped|2 target controls covered
5%
NIST SP 800-37
2 source controls mapped|2 target controls covered
5%
NIST SP 800-30
2 source controls mapped|3 target controls covered
5%
IMO Maritime Cybersecurity Guidelines (MSC-FAL.1/Circ.3/Rev.2)
2 source controls mapped|2 target controls covered
5%
German Supply Chain Due Diligence Act (LkSG)
2 source controls mapped|2 target controls covered
5%
ISO 9001:2015
2 source controls mapped|2 target controls covered
5%
South Korea ISMS-P
2 source controls mapped|2 target controls covered
5%
ISO 31000
2 source controls mapped|4 target controls covered
5%
TISAX - Trusted Information Security Assessment Exchange
2 source controls mapped|2 target controls covered
5%
IEC 62304:2015 Medical Device Software Lifecycle Processes
2 source controls mapped|4 target controls covered
5%
ISO 19011
2 source controls mapped|2 target controls covered
5%
ISO 20400:2017 - Sustainable Procurement
2 source controls mapped|2 target controls covered
5%
EASA Part-IS - Information Security in Aviation
2 source controls mapped|4 target controls covered
5%
Protective Security Policy Framework (PSPF) Release 2024
2 source controls mapped|2 target controls covered
5%
5%
FBI CJIS Security Policy
2 source controls mapped|2 target controls covered
5%
Authorised Economic Operator (AEO) Programmes - Global Standards
2 source controls mapped|2 target controls covered
5%
ISO 28001:2007 Supply Chain Security Management
2 source controls mapped|2 target controls covered
5%
ITAR - International Traffic in Arms Regulations
1 source controls mapped|1 target controls covered
2%
IATF 16949:2016 - Quality Management System for Automotive Production
1 source controls mapped|2 target controls covered
2%
GLOBALG.A.P. Integrated Farm Assurance (IFA) Standard v6
1 source controls mapped|1 target controls covered
2%
SQF Code Edition 9 - Safe Quality Food
1 source controls mapped|1 target controls covered
2%
ISO/IEC 27014:2020
1 source controls mapped|1 target controls covered
2%
ISO 9001
1 source controls mapped|3 target controls covered
2%
UK FCA/PRA Operational Resilience Framework
1 source controls mapped|1 target controls covered
2%
NFPA 1600 - Standard on Continuity, Emergency, and Crisis Management
1 source controls mapped|2 target controls covered
2%
ISO 45001
1 source controls mapped|1 target controls covered
2%
ISO 37001
1 source controls mapped|1 target controls covered
2%
ISO 56002
1 source controls mapped|3 target controls covered
2%
ISO 41001:2018 - Facility Management Systems
1 source controls mapped|3 target controls covered
2%
ISO 39001:2012 - Road Traffic Safety Management
1 source controls mapped|3 target controls covered
2%
ISO 37002:2021 - Whistleblowing Management Systems
1 source controls mapped|3 target controls covered
2%
ISO 50001:2018 - Energy Management Systems
1 source controls mapped|3 target controls covered
2%
ISO 22313:2020 - Guidance on Business Continuity Management Systems
1 source controls mapped|3 target controls covered
2%
Voluntary Principles on Security and Human Rights (VPs)
1 source controls mapped|1 target controls covered
2%
ISO 14064 - Greenhouse Gas Accounting and Verification (Parts 1-3)
1 source controls mapped|1 target controls covered
2%
DAMA-DMBOK2 - Data Management Body of Knowledge (2nd Edition)
1 source controls mapped|1 target controls covered
2%
ISO 55001
1 source controls mapped|1 target controls covered
2%
ISO 37301
1 source controls mapped|1 target controls covered
2%
SA8000:2014 - Social Accountability Standard
1 source controls mapped|1 target controls covered
2%
ISO 22000
1 source controls mapped|1 target controls covered
2%
AICPA Privacy Management Framework (PMF)
1 source controls mapped|1 target controls covered
2%
ISO 30401
1 source controls mapped|1 target controls covered
2%
ISO/IEC 38500:2024 - Governance of IT
1 source controls mapped|1 target controls covered
2%
PSD2 SCA
1 source controls mapped|2 target controls covered
2%
Own Risk and Solvency Assessment (ORSA) - NAIC Model Act
1 source controls mapped|1 target controls covered
2%
OSFI B-13
1 source controls mapped|2 target controls covered
2%
Open Banking Security
1 source controls mapped|1 target controls covered
2%
OECD Recommendation on Artificial Intelligence (2024 Update)
1 source controls mapped|1 target controls covered
2%
OECD AI Principles
1 source controls mapped|2 target controls covered
2%
OCC Heightened Standards (12 CFR Part 30, Appendix D)
1 source controls mapped|2 target controls covered
2%
O-RAN WG11 Security Specification
1 source controls mapped|1 target controls covered
2%
NRF Cybersecurity and Data Privacy Framework (National Retail Federation)
1 source controls mapped|2 target controls covered
2%
2%
NIST Privacy Framework
1 source controls mapped|3 target controls covered
2%
NIS2 Directive Implementing Acts
1 source controls mapped|1 target controls covered
2%
NIS2 Directive
1 source controls mapped|1 target controls covered
2%
New Zealand Information Security Manual (NZISM)
1 source controls mapped|1 target controls covered
2%
NERC CIP
1 source controls mapped|1 target controls covered
2%
MTCS (Singapore)
1 source controls mapped|1 target controls covered
2%
Monetary Authority of Singapore Technology Risk Management Guidelines
1 source controls mapped|1 target controls covered
2%
Lloyd's of London Cyber Insurance Requirements and Underwriting Standards
1 source controls mapped|1 target controls covered
2%
Japan AI Guidelines
1 source controls mapped|3 target controls covered
2%
IRM Enterprise Risk Management Framework (Institute of Risk Management)
1 source controls mapped|1 target controls covered
2%
IEEE 7000
1 source controls mapped|2 target controls covered
2%
IEEE 1686
1 source controls mapped|1 target controls covered
2%
ICMM Mining Principles (2024 Update)
1 source controls mapped|1 target controls covered
2%
HKMA SPM
1 source controls mapped|1 target controls covered
2%
HKMA Cyber Resilience Assessment Framework (C-RAF)
1 source controls mapped|2 target controls covered
2%
Global Cross-Border Privacy Rules (Global CBPR) Forum
1 source controls mapped|1 target controls covered
2%
GLI-33 - Gaming Laboratories International Event Wagering Systems
1 source controls mapped|1 target controls covered
2%
GLBA
1 source controls mapped|1 target controls covered
2%
FedRAMP Rev 5
1 source controls mapped|1 target controls covered
2%
ISO/IEC 27557:2022 - Organisational Privacy Risk Management
1 source controls mapped|5 target controls covered
2%
ISO/IEC 23837 - Security Requirements for Quantum Key Distribution
1 source controls mapped|2 target controls covered
2%
Singapore Government Instruction Manual on ICT&SS Management (IM8)
1 source controls mapped|2 target controls covered
2%
TNFD Recommendations
1 source controls mapped|2 target controls covered
2%
AASB S2 Climate-related Disclosures
1 source controls mapped|1 target controls covered
2%
UK Defence Standard 05-138 - Cyber Security for Defence Suppliers
1 source controls mapped|1 target controls covered
2%
PCI SSF
1 source controls mapped|3 target controls covered
2%
Regulation (EU) 2019/1239 on the Maritime Single Window (MSW)
1 source controls mapped|1 target controls covered
2%
Spain Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD)
1 source controls mapped|1 target controls covered
2%
Rwanda Law No. 058/2021 Relating to the Protection of Personal Data
1 source controls mapped|1 target controls covered
2%
Turkey Personal Data Protection Law (KVKK - Law No. 6698)
1 source controls mapped|1 target controls covered
2%
Ukraine Law on Personal Data Protection (Law No. 2297-VI)
1 source controls mapped|1 target controls covered
2%
Uzbekistan Law on Personal Data (No. ZRU-547)
1 source controls mapped|1 target controls covered
2%
UNCITRAL Model Law on Electronic Commerce (1996, updated 2005)
1 source controls mapped|1 target controls covered
2%
Singapore AI Governance Framework
1 source controls mapped|3 target controls covered
2%
APRA SPS 220 Risk Management (Superannuation)
1 source controls mapped|3 target controls covered
2%
Solvency II
1 source controls mapped|3 target controls covered
2%
Telecommunications Sector Security Reforms (TSSR)
1 source controls mapped|1 target controls covered
2%
ISO 27019
1 source controls mapped|1 target controls covered
2%
UK AI Regulation Framework
1 source controls mapped|3 target controls covered
2%
AML/CTF Act 2006 (Australia)
1 source controls mapped|1 target controls covered
2%
NIST Cybersecurity Framework 2.0
1 source controls mapped|3 target controls covered
2%
APRA CPS 230 Operational Risk Management
1 source controls mapped|3 target controls covered
2%
Bermuda Monetary Authority (BMA) Cyber Risk Management Code of Conduct
1 source controls mapped|2 target controls covered
2%
SASB Standards (ISSB Integrated)
1 source controls mapped|3 target controls covered
2%
SASB Standards
1 source controls mapped|3 target controls covered
2%
BS 65000:2014 - Guidance on Organizational Resilience
1 source controls mapped|2 target controls covered
2%
Canada Artificial Intelligence and Data Act (AIDA)
1 source controls mapped|1 target controls covered
2%
PCI PIN Security
1 source controls mapped|3 target controls covered
2%
APRA CPS 234
1 source controls mapped|3 target controls covered
2%
PCI P2PE
1 source controls mapped|3 target controls covered
2%
API 1164
1 source controls mapped|1 target controls covered
2%
FFIEC IT Examination Handbook
1 source controls mapped|3 target controls covered
2%
ISO 37000:2021 - Governance of Organizations
1 source controls mapped|2 target controls covered
2%
SOC for Cybersecurity - Cybersecurity Risk Management Examination
1 source controls mapped|3 target controls covered
2%
SEC Cybersecurity Disclosure Rules
1 source controls mapped|2 target controls covered
2%
IEC 62443
1 source controls mapped|1 target controls covered
2%
SWIFT CSP
1 source controls mapped|3 target controls covered
2%
UAE Virtual Asset Regulatory Authority (VARA) Regulations
1 source controls mapped|1 target controls covered
2%
FFIEC Cybersecurity Assessment Tool (CAT)
1 source controls mapped|2 target controls covered
2%
ISO/IEC 23894:2023
1 source controls mapped|3 target controls covered
2%
SEC Climate Disclosure Rule
1 source controls mapped|3 target controls covered
2%
SSAE 18 - Attestation Standards (SOC Reporting)
1 source controls mapped|1 target controls covered
2%
NIST SP 1800-32
1 source controls mapped|1 target controls covered
2%
NIST AI Risk Management Framework (AI RMF 1.0)
1 source controls mapped|2 target controls covered
2%
ISO 22320:2018
1 source controls mapped|1 target controls covered
2%
IAIS Insurance Core Principles (ICPs)
1 source controls mapped|2 target controls covered
2%
TSA Pipeline Security
1 source controls mapped|1 target controls covered
2%
Singapore Model AI Governance Framework (2nd Edition)
1 source controls mapped|1 target controls covered
2%
Annex 11 to EU GMP - Computerised Systems
1 source controls mapped|1 target controls covered
2%
NIST SP 800-66
1 source controls mapped|1 target controls covered
2%
MARS-E
1 source controls mapped|1 target controls covered
2%
FDA 21 CFR Part 11
1 source controls mapped|1 target controls covered
2%
ISO/IEC 27010:2015
1 source controls mapped|1 target controls covered
2%
WCO Authorised Economic Operator (AEO) Framework
1 source controls mapped|1 target controls covered
2%
UK Gambling Commission - Cyber Resilience Requirements
1 source controls mapped|1 target controls covered
2%
ISO 27799
1 source controls mapped|1 target controls covered
2%

Frequently Asked Questions

What is Aged Care Quality Standards (Australia)?

Aged Care Quality Standards (Australia) is a compliance framework from Australia with 23 domains and 42 controls. The Aged Care Quality Standards set out the level of care and services expected of aged care providers in Australia. Enforced by the Aged Care Quality and Safety Commission. All Commonwealth-funded aged care providers must comply with these 8 standards. Set out in Schedule 2 of the Quality of Care Principles 2014. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

How many controls does Aged Care Quality Standards (Australia) have?

Aged Care Quality Standards (Australia) has 42 controls organised across 23 domains. The largest domains are Standard 8: Organisational Governance (4 controls), Clinical Care (3 controls), Standard 1: Consumer Dignity and Choice (3 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

What frameworks does Aged Care Quality Standards (Australia) map to?

Aged Care Quality Standards (Australia) maps to 170 other compliance frameworks. The top mapping partners are NIST SP 800-53 Rev 5 (17% coverage), ISO 15189:2022 - Medical Laboratories Requirements for Quality and Competence (14% coverage), PIC/S Guide to Good Manufacturing Practice for Medicinal Products (10% coverage). Use our comparison tool to explore control-level mappings between frameworks.

How do I get started with Aged Care Quality Standards (Australia) compliance?

Start your Aged Care Quality Standards (Australia) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Aged Care Quality Standards (Australia) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 42 controls and track your progress.

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