RICS Rules of Conduct and Global Professional Standards
Property agency and management principles (professional standard) – RICS Rules of Conduct and Global Professional Standards

RICS Rules of Conduct and Global Professional Standards PAM-3a: Agency: business management, honest materials and a sustainability policy

Members and firms must run their businesses and people well, keep business and marketing materials honest, professional, fair and accurate and advertising lawful; those managing the business must apply policies consistently and reasonably, manage operations and staff ethically and transparently, and have a sustainability policy (covering such matters as carbon emissions, waste reduction and recycling).

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