RICS Rules of Conduct and Global Professional Standards PAM-1.1: Agency and management: scope, familiarity with standards and recorded departures

Applies globally to members and firms in auctioneering, commercial and residential agency and management, mixed-use sales, leasing and management, and lease advisory for landlords and tenants. Members and firms must ensure they and relevant staff know and follow the applicable RICS standards (notably financial crime and conflicts of interest); where local law requires departing from the standard, the law prevails but the departure and reasons must be recorded and the client told in writing.