PCI DSS 4.0
Req 12: Information Security Policies

PCI DSS 4.0 12.10.4.1: 12.10.4.1 Responder training frequency set by targeted risk analysis

How often incident response personnel receive periodic training must be set out in a targeted risk analysis by the entity, carried out according to all elements of Requirement 12.3.1. The guidance says relevant factors can include entity size and complexity, rate of change, team size and staff turnover. Objective under the customized approach: responders are trained at a frequency that matches the entity's risk. Future-dated: treated as a best practice up to 31 March 2025 and mandatory since then.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 17 controls across 12 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

SOC 2 · 3 controls

  • SOC2-CC4.1 CC4.1 Ongoing and separate evaluations of control (COSO principle 16)
  • SOC2-CC5.1 CC5.1 Selecting control activities that mitigate risk (COSO principle 10)
  • SOC2-CC7.4 CC7.4 Responding to security incidents

ISO 27001:2022 · 2 controls

  • 5.24 Information security incident management planning and preparation 
  • 6.3 Information security awareness, education and training

ISO 27701:2019 · 2 controls

  • 5.5.2 Competence
  • 6.13.1 Management of information security incidents and improvements

NIST SP 800-53 Rev 5 · 2 controls

CIS Controls v8 · 1 control

  • CIS-17.7 Conduct Routine Incident Response Exercises

FedRAMP High · 1 control

  • AT-3 Role-Based Training

FedRAMP Moderate · 1 control

  • AT-3 Role-Based Training

ISO 22301:2019 · 1 control

ISO 27002:2022 · 1 control

  • 6.3 Information security awareness, education and training
  • NIST-CSF-PR.AT-02 Individuals in specialized roles are provided with awareness and training so that they possess the knowledge and skills to perform relevant tasks with cybersecurity risks in mind

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Req 12: Information Security Policies

You are reading one control. How much of PCI DSS 4.0 have you already done?

PCI DSS 4.0 12.10.4.1 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of PCI DSS 4.0 your existing evidence covers. Hold ISO 27001:2022 and 139 of 280 PCI DSS 4.0 controls already carry evidence.

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 415 were rejected on the ISO 27001:2022 pair alone.

Query this from an agent

The graph holds this control, the 17 it maps to, and the evidence behind each claim, over MCP and REST.