Learners are members of a learning community in which they are known, recognised and respected by educators and peers and their experience is taken seriously, the Cheers end of Kolb's Cheers/Jeers continuum; spaces where learners feel alienated, unrecognised and devalued make learning and growth difficult. Kolb cites an institution's own students reporting that no professor knew them by name as a failure of the principle, and the view that the students' experience of an educational model is its true measure.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.