ISO/IEC 38500:2024
Principles for the governance of IT – ISO/IEC 38500:2024

ISO/IEC 38500:2024 5.7.2: Stakeholder engagement: governance implications for use of IT

What the stakeholder engagement principle means for the governance of IT: the use of IT should meet the needs of the stakeholders who deal with the organization through, or about, its IT (customers, suppliers, regulators, staff); from their point of view IT investment is only justified where they come to trust IT and are satisfied with it; and engaging them builds a culture that supports the provision and use of IT.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 17 controls across 8 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO/IEC TR 24028:2020 · 5 controls

  • 8.1 General: vulnerabilities, threats and challenges
  • 8.3.1 AI specific privacy threats: general
  • 9.11.1 Compliance
  • 9.3.1 Explainability: general
  • 9.4.1 Controllability: general

ISO/IEC 23894:2023 · 4 controls

COBIT 2019 · 2 controls

  • EDM05.01 EDM05.01 Evaluate stakeholder engagement and reporting requirements
  • EDM05.02 EDM05.02 Direct stakeholder engagement, communication and reporting

ISO/IEC 42001:2023 · 2 controls

  • 7.2 Competence
  • 9.2 Internal audit

BCBS 239 · 1 control

  • BCBS239-P1 Governance
  • CAT-D1-1 Governance

ISO 37001:2016 · 1 control

  • 5.1.1 5.1.1 Governing body

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Principles for the governance of IT – ISO/IEC 38500:2024

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