Make performance visible to the people who can act on it. The process takes the objectives, the process criteria and the evaluation results as input and produces a defined measurement set with method, frequency and named responsibility for measurement and for analysis, retained results, an evaluation of BCMS performance and effectiveness, an audit programme that is objective and competently resourced with findings tracked to closure, and a management review with the defined inputs presented, the decisions recorded and the actions tracked. Its outcome is that performance and conformity are shown by measurement and independent audit, not by assertion.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.