COBIT 2019
Align, Plan and Organize – COBIT 2019

COBIT 2019 APO09.05: APO09.05 Review service agreements and contracts

Service agreements and contracts are reviewed periodically and revised when needed: agreements are reviewed on their agreed terms to confirm they are effective and current, taking account of changes in requirements, services, service packages and level options, and when needed the agreement with the provider is revised and the internal operational agreements agreed and updated.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

  • 8.2.4 Changes to requirements for products and services

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Align, Plan and Organize – COBIT 2019

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