Determine and choose improvement opportunities and carry out actions to meet learner and beneficiary requirements and to raise the satisfaction of learners, beneficiaries, staff and other relevant parties, external providers included. These cover improving products and services for current and future needs, correcting, preventing or reducing undesired effects, and improving EOMS performance and effectiveness. Improvement can take the form of correction, corrective action, continuous improvement, breakthrough change, innovation or reorganization.
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.