ISO 45003:2021
Clause 8: Operation – ISO 45003:2021

ISO 45003:2021 8.1.2: 8.1.2 Eliminating hazards, reducing OH&S risks and promoting well-being at work

Strategies to control psychosocial risk and promote well-being are developed with workers and their representatives. For work organization: more say over how and at what pace work is done (flexible hours, job sharing, consultation), breaks to manage fatigue and limits on out-of-hours calls and email, consultation on change, clear roles, reporting lines and performance expectations, task priorities with flexible deadlines, matching tasks to competence, less isolated work or better social support, good supervision and feedback, better attitudes to reporting stress, bullying, harassment and violence, and extra help at peak times. For social factors: awareness and clear reporting routes, early reporting encouraged through a respectful, confidential climate, support for affected workers, policies setting expected behaviour and how misconduct is dealt with, instructions for foreseeable risks and post-incident help, training to spot early signs of stress and ill health, access to occupational health, debriefing, counselling and mediation, information on rights and duties, recognition of effort, culture programmes, and safe support services for victims of violence and harassment. For environment, equipment and tasks: better equipment and surroundings, barriers or other protection against violence, and protective equipment where higher-order controls cannot reduce the risk enough. Workers are helped to recognize signs of exposure in individuals or groups: behaviour change, withdrawal, absence or working while ill, disengagement, low energy, turnover, poor or late work, avoiding others, conflict and bullying, and rising incidents or errors.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 4 controls across 2 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • 6.2.8 6.2.8 Additional prevention and intervention strategies and protocols
  • 8.1.1 8.1.1 Identifying potential violence stemming from an abusive relationship
  • 8.5.1.1 8.5.1.1 Managing an employee with an intimate partner violence issue

ISO 45001:2018 · 1 control

  • 8.1.2 Eliminating hazards and reducing OH&S risks

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 8: Operation – ISO 45003:2021

Query this from an agent

The graph holds this control, the 4 it maps to, and the evidence behind each claim, over MCP and REST.