Review the detailed transition plan and operational frameworks from phase 2 and work them out further (Annex G): refine the delivery framework through gap analysis, metrics, measurement and performance management; identify work environment and infrastructure requirements; validate capacity, people and volume prognoses; identify competence requirements for all roles; update the framework documents; develop detailed operational transition plans highlighting variances from the original; manage implementation and periodic review with sign-off from process owners and leadership on both sides; start procurement of long-lead machinery, software and regulatory licences; create roles to the proposed structure with agreed capacity; and refine the business continuity (ISO 22301) and change management (ISO/IEC 20000) frameworks. Success factors: leadership involved at milestones and for exceptions, committed management and process owners, analysis of historical performance and baselines to forecast standards, validation of the legal, compliance and language requirements of each country, and identifying the critical path. Outputs: updated frameworks, the selected SOPs, the operational transition plan, a risk report and capacity plans.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.