Enable the provider to establish the delivery capabilities that go into full operation in deliver value, most often by transferring an existing service from the client or an incumbent; the phase starts with the signed agreements and uses the agreed solutions, service agreements, requirement specifications, catalogue, descriptions and levels, the detailed model and updated business case, and the transition plan. Active client participation and collaborative planning are essential; transition managers on both sides share the project goals and keep internal and external stakeholders updated (ISO 21500). The phase ends when delivery capability is confirmed to specification: key stakeholders review the performance test results, sign off, accept the residual risk, and the updated business case and achieved performance become the baseline. Its processes are to establish the transition project team and the governance, refine the delivery frameworks and plan and the knowledge acquisition, carry out the handover of people, knowledge, technology and processes, roll out the delivery frameworks, the asset and knowledge management framework and the frameworks for quality, risk, audit and compliance, test delivery capability, and pilot and hand over; outputs are established delivery capability, a baselined business case and formal sign-off of transfer.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.