ISO 27701:2019
Additional ISO/IEC 27002 guidance for PII controllers, ISO 27701:2019

ISO 27701:2019 7.3.6: Access, correction and/or erasure

The organization must implement policies, procedures or mechanisms that let individuals see, correct and erase their personal data without undue delay, must define and meet a response time, must disseminate corrections and erasures through its systems and to authorized users and pass them to third parties who received the data, must have a route for disputes about accuracy or correction that includes telling the individual what changes were made and why corrections could not be made where that is so, and must keep current with jurisdictional restrictions on when and how these requests may be made.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 44 controls across 14 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

NIST SP 800-53 Rev 5 · 7 controls

CMMC 2.0 · 4 controls

ISO 27001:2022 · 4 controls

  • 5.31 Legal, statutory, regulatory and contractual requirements
  • 5.34 Privacy and protection of personal identifiable information (PII)
  • 8.10 Information deletion
  • 8.3 Information access restriction

ISO 27002:2022 · 4 controls

  • 5.15 Access control
  • 5.34 Privacy and protection of PII
  • 8.10 Information deletion
  • 8.13 Information backup

SOC 2 · 4 controls

  • SOC2-P5.1 P5.1 Data subject access
  • SOC2-P5.2 P5.2 Correction of personal information
  • SOC2-P6.7 P6.7 Accounting of personal information held and disclosed
  • SOC2-P8.1 P8.1 Inquiries, complaints, disputes and compliance monitoring

APPI · 3 controls

  • APPI-A33 Request for Disclosure of Retained Personal Data
  • APPI-A34 Request for Correction, Addition or Deletion
  • APPI-A35 Request for Cessation of Use, Erasure or Cessation of Third Party Provision
  • APP-10 APP 10 - Quality of personal information
  • APP-12 APP 12 - Access to personal information
  • APP-13 APP 13 - Correction of personal information

CCPA/CPRA · 3 controls

  • §1798.105 Right to Delete Personal Information
  • §1798.106 Right to Correct Inaccurate Personal Information
  • §1798.110 Right to Know Categories and Specific Pieces of Personal Information Collected

GDPR · 3 controls

  • AUCDR-PS-13 Privacy Safeguard 13 - Correction of CDR data
  • CCM-DSP-11 Personal Data Access, Reversal, Rectification and Deletion

FedRAMP High · 1 control

  • AC-3 Access Enforcement

FedRAMP Moderate · 1 control

  • AC-3 Access Enforcement

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Additional ISO/IEC 27002 guidance for PII controllers, ISO 27701:2019

You are reading one control. How much of ISO 27701:2019 have you already done?

ISO 27701:2019 7.3.6 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of ISO 27701:2019 your existing evidence covers. Hold SOC 2 and 58 of 108 ISO 27701:2019 controls already carry evidence.

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 289 were rejected on the SOC 2 pair alone.

Query this from an agent

The graph holds this control, the 44 it maps to, and the evidence behind each claim, over MCP and REST.